The FAQs, IVRS and online instructions are designed to enable self-service. You are requested to use these tools to guide you through the entire process and help answer most of your queries. In case you are still facing issues, then NBE Candidate Care Support is available by phone and email.

The Integrated Voice Response System (IVRS) will be available 24x7 starting from 26th April, 2016 on 0124-6771700 & 1800 11 1700 (Toll Free).

Phone support availability:

Registration Phase: 26th April to 31st May, 2016, 9:00 AM to 5:00 PM from Mondays to Fridays

Pre-testing window: 1st June - 29th June, 2016, 9:00 AM to 5:00 PM from Mondays to Fridays

Testing window:
30th June to 3rd July, 2016, 8:00 AM to 8:00 PM daily
Webmail support availability
Webmail support will be available from 26th April, 2016 to 3rd July, 2016, Click here to send your queries. Queries, received by webmail, will be responded to within 3 working days. Do not send the same email multiple times, as it will delay the response process. You can also contact NBE by sending email at nberegistrations@prometric.com